Shipping policy

Shipping Policy for Mission Yarn

Thank you for shopping with Mission Yarn! We’re committed to getting your yarn to you quickly and safely. Below is our shipping policy, outlining how we handle orders, shipping costs, and delivery times.

Processing Time

  • All orders are processed within 1-2 business days (Wednesday through Saturday, excluding holidays).

  • You will receive an email confirmation once your order has shipped, including tracking information.

Shipping Methods & Delivery Times

We offer several shipping options, and delivery times may vary depending on your location and the shipping method selected at checkout:

  • Standard Shipping: Typically 5-7 business days within the continental U.S.

  • Expedited Shipping: Typically 2-3 business days.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and the shipping destination. 

Order Tracking

Once your order has been shipped, we will send you a confirmation email with tracking information. You can track your order via the carrier's website using the tracking number provided.

International Shipping

  • We currently offer international shipping to select countries.

  • International customers are responsible for all customs duties, taxes, and import fees that may apply upon delivery. These fees are calculated by your local customs office and are not included in the shipping cost.

Missing or Damaged Items

  • If your order is lost or damaged during shipping, please contact us at contact@missionyarn.com within 5 days of receiving the order. We will assist you in resolving the issue as quickly as possible.

Address Accuracy

Please ensure that the shipping address is correct at the time of purchase. Mission Yarn cannot be held responsible for delays or issues caused by inaccurate or incomplete addresses.

Holiday Shipping

During peak holiday seasons, shipping times may take longer than usual. We recommend placing orders early to ensure timely delivery.