Return/Refund Policy
Refund policy
It happens, if you are unsatisfied with your purchase please return it to Mission Yarn. Please contact us at orders@missionyarn.com or 509.888.1197 so that we can help with the return.
Once we have received your return in original condition (free of all odors, dirt or pet hair) we will credit the original method of payment for the price you paid, shipping fees are not credited.
Your return can also be brought to Mission Yarn in Wenatchee WA. Please have your original paperwork to facilitate the return.
Yarns that have been wound, needles and publications cannot be returned. Internet returns must be made within 30 days of ship date.
If your order arrives damaged please email us immediately with a picture of the damage at orders@missionyarn.com. We will begin the claim process and immediately. Please keep all packaging materials for inspection by the shipper.
We will email you when your package has shipped, please allow 7 business days (14 days in Canada and 21 Internationally) for your package to arrive. Please report lost orders to orders@missionyarn.com so that we may begin the claim process.
Yarn Collections
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Lace Weight Yarn
The thinnest weight of yarn, lace weight produces an extremely fine gauge,...
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Fingering Weight Yarn
Super Fine weight yarn is a bit heavier than lace weight &...
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Sport Weight Yarn
Progressing up the yarn weight scale, Fine is the next size up...
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DK Weight Yarn
One of the most popular weights for a reason, Light or DK...
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Worsted Weight Yarn
The top selling weight of yarn for good reason, medium or worsted...
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Bulky Weight Yarns
Be ready for winter with bulky weight knit & crochet items. Bulky...
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Chunky Weight Yarn
Bulky or 5 weight yarn is approximately twice as thick as worsted weight yarn. Sometimes...